Jobs & Talent · Source published 20 May 2025
Research signal
The ILO’s 2025 exposure research highlights why task-level analysis is more informative than assuming an entire occupation will disappear.
Source: ILO — Generative AI and Jobs: A Refined Global Index · 20 May 2025.
Event Systematic perspective
Administrative tasks often give new employees a way to understand how an organisation works. If a team automates preparation and coordination work, it should consider how entrants will now learn the underlying process. Otherwise, efficiency at one stage may leave a gap in the future talent pipeline.
An HR team can redesign a junior assignment around verification, exception handling and stakeholder communication. The learner should still see enough of the original process to understand errors and dependencies. A supervisor can gradually increase the difficulty of the cases as judgement develops.
Put it into practice
- Identify which routine tasks currently teach useful context or professional discipline.
- Replace removed practice with supervised cases, observation and feedback.
- Assess whether the junior employee can explain a decision independently, including when the AI-generated answer is wrong.
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